How to Fix “YouTube Video Keeps Freezing” Issue

Having issues streaming videos on YouTube? Is the video not playing at all or does it keep freezing all the time? or Are you having difficulty making a video on YouTube because it freezes?  If you are having these issues then you are in the right place

Whether as an old user or a new user, there is are no specific set of users that are undergoing this issue. Before we talk about that let’s take a brief look at the history of YouTube.

YouTube Video Keeps Freezing

YouTube is a video-sharing platform that was birthed on February 14, 2005, by three former PayPal employees: Chad Hurley, Steve Chen, and Jawed Karim.

The idea for the platform originated from their difficulty in finding and sharing videos online.

The first YouTube video, titled “Me at the Zoo,” was uploaded by Jawed Karim on April 23, 2005, and featured him describing the elephants at the San Diego Zoo.

The video was only 18 seconds long and became an instant sensation, receiving millions of views within a few months.


As YouTube continued to grow, it introduced various features such as monetization for creators, live streaming, and a mobile app.

YouTube has many features that make it a unique and popular video-sharing platform. Listed down here are the core features of youtube;

Video hosting, Video discovery, Subscriptions, Monetization, Live streaming, Community features, Analytics, Creator Studio, Mobile app, YouTube Premium

In this article, we will be talking about how to fix the youtube video freezing issue and provide possible solutions to it. so in whichever device or gadget you are using, there is a solution for you

How to fix the “YouTube Video keeps freezing” Issue

One of the most common issues that YouTube users encounter is video freezing. Many factors might aid the freezing of videos while you are watching them on Youtube, but the good news here is that I will show you the workable ways to remedy the issue.

  1. Check your internet connection
  2. Restart your device
  3. Browser issues (disable browser extension, clear browser cache)
  4. Update your application
  5. Outdated plugins
  6. Try using a different browser
  7. Disable Hardware acceleration
  8. Contact YouTube support
  9. Visit a professional

Check your internet connection

A slow internet connection can cause YouTube videos to freeze. To check your internet speed, visit a speed test website like

Consider resetting your router first if your internet speed is slow. If after resetting it, it still doesn’t work fast, then contact your internet service provider.

Also, check if you have an active data bundle. It might be that you are out of data

Restart your devices

This is very rampant as some person’s phones may be hanging. If your device is always hanging may be due to low storage space or a virus. It will definitely cause a freezing video.

So do well to restart your device. It will help refresh the whole process

Clear your browser cache

Clearing your browser’s cache can help resolve issues with YouTube video freezing. Caches are means of accessing a webpage faster when revisiting the site.

To clear your cache setting

  1. Check and click the small dots on the top of your page
  2. Scroll down the box till you find more tools the you click it
  3. You will choose the advanced data option and not the basic data
  4. Set the time range and specify the information you want to remove
  5. Cookies, site data, and images should be selected too
  6. On the box shown click on the clear browsing data

In many other browsers, it might be history, you select everything or you specify and clean or clear

Disable browser extensions

Sometimes, browser extensions can cause issues with YouTube video playback. Try disabling all of your browser extensions to see if this resolves the issue.

To disable the browser extension follow the following process

  • Check the small dots at the top of your Chrome page
  • Scroll down to the settings options and it will open in a window pane
  • Choose extensions from the options given and all the extensions you are urgently ing will open
  • Disable all of the available extensions
  • Try your video again to see if it will still freeze

Whichever browser you are using, you just have to follow the steps.

Update your Browser/Youtube App

If your browser or youtube app is outdated, it can lead to video freezing on Youtube. So, always ensure that your Mobile app or browser (depending on what you are using to access YOUTUBE) is updated by checking for updates in the settings menu.

If you are using the Youtube app on an Android phone use the Google play store to update it. If you are using it on an iPhone device, you update it in your Apple store.

N/B: An updated version of youtube comes with several features and also resolves data for most issues.

Also, you can check if the browser you are using on the desktop to access the Youtube portal is up to date. if NO, then consider updating it.


Update your plugins

Outdated plugins, such as Adobe Flash Player, can cause issues with YouTube video playback. Make sure your plugins are up to date by checking for updates in the settings menu.

Try a different browser

If you’re experiencing issues with YouTube video playback in one browser, try using a different browser to see if the issue persists.

We have several browsers from opera mini, chrome, Mozilla Fox, etc. which is ever is your proffered please use it. And if it still not working try another one.

Disable hardware acceleration

Some browsers have a hardware acceleration feature that can cause issues with YouTube video playback. So, you can consider turning off this feature in your browser settings so as to fix the issue your are facing.

Contact YouTube support

If you’ve tried all of the above steps and are still experiencing issues with YouTube video playback, contact YouTube support for further assistance.

It might be an issue in your account so they will check from their end and verify it.

Frequently Asked Questions

Can I solve the issue of freezing video at home?

Yes you can follow the steps in this article but if it still persists you can visit a professional

What if am using a direct application?

If you are using a direct application you have to make sure that you have an active internet connection, your device is functioning properly and your YouTube history is cleared.

Can low phone storage cause my videos to freeze on youtube?


If you are running out of storage space on your phone, your phone might start hanging and this can possibly aid the freezing of videos you are watching on youtube

ALSO READ: How to Recover a Snapchat Account that was Deleted


YouTube video freezing can be caused by various factors, but these tips should help you resolve the issue.

If you’re still having trouble after trying these steps, it may be a sign of a larger issue with your device or internet connection. In this case, contacting a professional may be necessary.

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